Updating to the latest driver will fix common issues such as bad connection, scanner wont scan and. Reinstall Epson Scan by following the instructions in your Start Here sheet. The Perfection V500 is a scanner manufactured by Epson. See Uninstalling Your Scanning Software for instructions on uninstalling Epson Scan. Reinstall Epson Scan by following the instructions in your Start Here sheet.Ĭlick Start > Settings > Control Panel, double-click the Scanners and Cameras icon, and delete your scanner from the list of installed devices. Then delete your scanner’s icon and uninstall and reinstall Epson Scan. Reinstall Epson Scan by following the instructions in your Start Here sheet.Ĭlick Start > Control Panel > Printers and Other Hardware > Scanners and Cameras, or click Start > Control Panel and double-click the Scanners and Cameras icon. It's important that you manually select your OS in the Operating System drop-down menu below to ensure you're viewing only compatible files. See Uninstalling Your Scanning Software for instructions on uninstalling Epson Scan. Attention: Your operating system may not be detected below. Please select a different operating system above. There are no files available for the detected operating system. Then delete your scanner’s icon and uninstall and reinstall Epson Scan. The product features and specifications are subject to change without prior notice. It is important that you manually select your Operating System from above to ensure you are viewing compatible content. Do one of the following:Ĭlick > Control Panel > Hardware and Sound > Scanners and Cameras, or click > Control Panel and double-click the Scanners and Cameras icon. (The example below is from another one of my scanners set up in the way described above.With Windows, check whether your scanner appears more than once in the Scanners and Cameras utility. Now start the program and your scanner should automatically be recognised and be ready for use. Now it's probably best to logout and login again and then switch your scanner on and go to the menu to find the iscan program in the graphics tab. Now locate your downloaded files and use software-center or gdebi to install the iscan-data first and then the main iscan package (and after that the plugin if necessary). You may also want to select the user guide for iscan the English version is listed on the site as userg_revQ_e.pdf. If you want the additional plugin ( iscan-plugin-gt-x770_2.1.2-1_b for a 32 bit system), please go back to the original screen and select it. Referring to the above screenshot, for a 32 bit system you would thus choose the following packages for your scanner: iscan_2.29.1-5~usb0.1.ltdl7_b (The debs with usb0.1.ltdl3 in the deb title are for Ubuntu versions 8.04 and lower.) However, it is also very important to note that if you are using an Ubuntu version that is 8.10 or higher (which mostly everyone is), you must choose the deb file that contains usb0.1.ltdl7 somewhere in its title. You need both the data and the core packages, as noted by the FAQ. If you are on a 32 bit system, you will need the package that has i386 in it or if you are on a 64 bit system you will need the ones with x86_64 or amd_64 in them. As noted in the comments by JoZ3 the preferred site is now the Epson download centre rather than the old Avays site.įirst, select the scanner model and OS from the Epson site, and then refer to the important FAQ, which explains the packages and the order they need to be installed.Īfter you click accept on the driver download page for your model (V500 in this case), there are a lot of confusing options as detailed below: It is worth explaining in detail which packages to choose as the download site is quite confusing. The following general instructions will work for your model and any other ones listed on the site. If your scanner doesn't work with simple scan, it is probably best to install the iscan package.
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